Privacy Policy for RecovHer
Effective Date: June 16, 2025
At RecovHer, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, mobile app, or related services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, and appointment details when you book a service or contact us.
Booking & Payment Details: When you schedule or pay for a service, your data is processed through trusted third-party platforms like Square and Stripe.
Communication Data: If you message us through the app, website chat, text (Twilio), or social media, those interactions may be stored to provide better customer support.
Device and Usage Data: We may collect general data about your interactions with our app (e.g., clicks, navigation) to improve functionality and performance. This may include approximate location for appointment assistance but not precise GPS tracking.
2. How We Use Your Information
Your data is used to:
Book and manage appointments
Communicate with you via text, email, or app notifications
Respond to your messages and support inquiries
Send reminders, updates, or promotional offers (if opted-in)
Improve app and website functionality
3. Who We Share Data With
We do not sell your personal data. We may share data with the following providers strictly for functionality and secure processing:
Square – for booking and appointment tracking
Stripe – for secure payment processing
Zapier & OpenAI – to enable automated, friendly client responses
Twilio – for SMS appointment reminders and chat replies
Web hosting or analytics tools – to maintain app performance and uptime
All third-party services comply with industry-standard data protection practices.
4. Your Privacy Rights
You can:
Request access to your stored data
Ask for corrections or deletions
Opt out of promotional communications at any time
To make a privacy request, please contact us at:
📧 recovhermassage@gmail.com
📞 469-407-8206
5. Data Security
We use encryption and trusted platforms to protect your data during transmission and storage. Only authorized team members have access to sensitive information.
6. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children without parental consent.
7. Updates to This Policy
We may update this Privacy Policy occasionally. When we do, the new policy will be posted here with the updated date.
Contact Us
If you have questions about this policy or your data, reach out to:
RecovHer Massage & Wellness
5196 TX-276 D
Royse City, TX 75189
📧 recovhermassage@gmail.com
📞 469-407-8206